Danielle Stephens awarded Top 30 Under 30
Danielle Stephens, 29
Danielle Stephens began her travel career at Harmon Travel in September 2013. She particularly appreciates having clients come to her with unfamiliar destinations.
“I am fascinated with the world and love learning about new destinations,” she says. “I am confident in selling new destinations because I know I have access to some great resources. I start by asking around the agency and also reach out to my mentor to see if they can recommend a destination specialist or supplier. I also enjoy doing my own research by looking online, recording TV shows, and reading travel magazines.”
Research has also helped Stephens solve complicated problems: “I got a call from my client two nights before departure and he realized his passport was expired,” she recalls. “I quickly reached out to resources and was told it was impossible to get it renewed in time. I wouldn’t settle for that answer so I researched every avenue possible. I ended up finding a company that would pick up the passport after I cargo-shipped it on a flight, and would take it and pick it up from the embassy and then cargo-ship it back to my client in time for his layover in Chicago.”
“Being part of the Signature Network has been very beneficial,” Stephens adds, “and has given me access to tons of great resources. I am not afraid to ask for help and have found everyone is very quick to offer advice.”
Agency owners Bob and Barbara Harmon have high praise for Stephens’ ability to book complicated itineraries, ambition and attention to detail. “She is the breath of fresh air that our agency needed.”